Returns & Refunds

CLARA promises devices and accessories that maintain quality over time.

WARRANTY

Each product carries a one-year warranty, covering any damage that may occur for one (1) year since the delivery of the product. Warranty does not cover shipping costs and fees.

EXCHANGES & WARRANTY

Exchanges are permitted for products that may be delivered with a manufacturing defect within three (3) days of delivery. Products cannot be exchanged in the following cases:

- A return request after the expiry of the exchange period

- Product is used, damaged, modified, and not in the same condition in which it was received

- A product where the serial number has been tampered with or removed

- Missing price tag, stickers, original packaging, and complementary accessories REFUNDS & RETURNS Refunds and returns are currently unavailable, however, products can be exchanged if damaged.